FAQ
Where do we deliver?
We deliver around the whole of the UK. See delivery.
How much does delivery cost?
For all orders under £100(net)/£120(gross) we charge £6(net)/£7.20(gross) delivery free
All orders over £100(net)/£120(gross) are eligible for free delivery
Can I only order on-line?
Yes, we also take orders via email, phone and mail order.
What is your address?
You can contact us using the address below:
YES Group
Kurpas House
Greengate Industrial Estate
Greengate Way
Middleton
Manchester
M24 1SW
Are all of the products listed on your site currently available?
When items become unavailable we remove them from the website or we state that the product is ‘out of stock’. Demand for some products will occasionally exceed our supply. We do our best to have all products on hand. If for any other reason beyond our reasonable control we are unable to supply a particular item, we will not be liable to you except to ensure you are not charged for that item. If you wish to check the availability of a product you can e-mail us through our contact us page or call 0161 655 3777 / Mob: 07900 99 22 88 / 07942 81 96 88
When can I contact YES Group by telephone?
You can contact YES Group by telephone between 9:00am and 5.00pm Monday-Thursday on 0161 655 3777 / Mob: 07900 99 22 88 / 07942 81 96 88. You can e-mail us any time through our contact us page. Under normal circumstances, all inquiries will be handled by the following business day.
How does the website work?
We have tried to make the website as easy as possible to use. Browse through the categories to view what is available or use the search box to look for specific products.
How do you use the basket?
When you find what you have been looking for add it to your basket and proceed to the checkout when you are ready to pay for your shopping.
When do I log in?
You will have to log in when you are submitting payment and your personal information. If you’ve placed an order with us before simply type in your email address and password to log in. If you are a new customer just type in your email address and choose a password and follow the registration process.
Paying for my order?
We take Visa, MasterCard, Maestro, Visa Debit.
How do I cancel or change my order?
You can cancel or change your order. Give us a call on 0161 655 3777 / Mob: 07900 99 22 88 / 07942 81 96 88
Have a Question?
Contact our sales team over phone, text or whatsapp