In April the Government has introduced a new tax that applies “to plastic packaging manufactured in, or imported into the UK, that does not contain at least 30% recycled plastic”
In a nutshell, it states that it will have an impact on plastic packaging that is primarily made of plastic.
Any plastic package that comprises at least 30% recycled plastic is exempt from the levy.
However, whether the packaging is empty or packed, imported plastic packaging will be subject to the tax.
The government expects that by implementing the policy, it will provide “a clear economic incentive for businesses to employ recycled plastic in the manufacturing of plastic packaging, resulting in increased demand for this material.”
They also believe that the move will promote plastic waste recycling and collecting, diverting it from landfills and incinerators.
It is also hoped that after the tax is implemented, the use of recycled plastic in packaging will grow by roughly 40% in the future.
What does this mean for us?
Business does not seem to get easier at the moment with rising inflation and everyone’s bottom line margin getting squeezed.
The introduction of this new tax will increase our own import price and negatively affect our margins.
We will unfortunately need to increase prices to reflect this change. Please be aware that there are some slight price increases to our plastic packaging items.
Many customers have been look to swap to alternative styles of food packaging such as kraft paper or bagasse packaging.
We are actively looking to bring you more paper packaging alternatives! Hope they will be arriving very soon (in June)
These can be a great replacement for standard rectangular/bowl containers (500cc-100cc):
Sorry for the delays caused by the global pandemic, global shipping has been heavily affected and it has been a nightmare to receive goods into the UK.
We are finally starting to clear up backlog with our shipping couriers and we hope that we will have a consistent flow of new incoming stock to meet all demand in the near future.
I hope everyone has had a good start to 2021, restaurants and catering establishments are gradually reopening and hopefully the business climate is regaining a sense of normality. It’s been a while since we communicated what’s been going on behind the scenes, so let’s discuss what’s been happening this quarter.
Let’s start with talking about some of the big challenges we have been facing this quarter.
Brexit
Global shipping crisis
Suez canal accident
Rising Paper and plastic costs
With our breakup with our European neighbours, the global pandemic and rising material costs, this has had a severe impact on both shipping costs and shipping reliability. We have seen containers quoted 4x of 5x higher than what we expect in normal market conditions! As well as being unable to get confirmation on when goods will arrive in the UK.
This article from the BBC explains the issue in detail:
SHIPPING CRISIS: I’M BEING QUOTED £10,000 FOR A £1,600 CONTAINER’
You might notice pricing increases or lack of stock availability on certain products at the moment. Overall we have tried to not pass on costs too much to all our customers but we still need to protect the health of our own business.
We ask for your patience on this matter. We’re working diligently on this and we hope that global shipping issue eases in the coming months, particularly from summer onwards so that we can start to experience more regularity with stock control.
New Products/stock
Onto some good news, our 500cc black food containers are finally back in stock! Initial demand for both our new 500cc and 650cc black range were both very positive so expect this to be a long term regular product from us.
In regards to other new products, as you are all aware COVID has had a big impact across all areas, we’ve had much difficulty in trying to source new products. One of our new products we’ve been able to get a hold of:
-No Handle paper takeaway bag. Made from Biodegradable paper materials, the material is premium grade and strong enough to carry several takeaway items.
Perfect for catering businesses such as chicken shop takeaways or sandwich shops.
We’re also looking at a greater range of paper/renewable products in 2021, with the introduction of meal/chip trays in both paper and bagasse versions very soon! These will be perfect for lockdown reopening if you are looking to use more disposable serving options to minimise hand-to-hand contact between your staff and customers.
We’ve extremely grateful to our customers for their lovely feedback. Below are some of our regular customers that have adapted their business to the new market conditions we’ve been experiencing!
If you love our products, we would REALLY appreciate it if you leave a product review on our product pages or a Google review. It really helps us out, or if you just have some feedback or suggestions for us, we are always happy to hear it.
Website improvements
We’ve introduced some new features to improve shopping experience, some which are more noticeable than others. Including:
5% discount on orders above £250
We used to have a 5% discount code that was eligible to be applied if your order total was over £250. We have cut out this step so that a 5% discount will be automatically applied as long as your order is over £250 on the checkout page.
Livechat
If you have seen the live chat button on the bottom of our website, during normal office hours you’ll be connected with us directly within a matter of minutes to speak to us directly.
We have a full blog post explaining this feature:
We’re looking to improve this feature for existing customers in the long term, with additions such as:
Asking about additional product details
Delivery info
Schedule a callback/meeting
Sample requests
Interested in our products? Request a sample box of products or have them included with your next order.
-We’ve started posting regular blog content, check out some of our interesting new catering articles! If you like them, share them with some of your friends! Including:
“Different colours influence your customers in different ways, and represent your brand so it’s important to understand how your interior and exterior colours of your restaurant affect your business’s message.”
“Your restaurant supplies are a reflection of your business and your brand so consider purchasing crockery with designs and colours that can more closely match your brand.”
To sum up…
We’re looking forward to the lifting of Government restrictions this quarter, and for the catering trade to gradually come back.
Despite the difficulties in global shipping, we are working hard on guaranteeing our stock availability and keeping our prices competitive. Thanks for your patience.
Keep an eye out on new products and more improvements from us.
Welcome to 2021, as we said in our 2020 end of year blog (read here) we are looking to implement more features to improve your shopping experience. The first major change we would like to introduce this year is our onsite Live Chat!
You will now be able to speak to us live through the site if you want to ask us any questions like enquiring about stock whilst staying in the same internet browser.
Our customer service representatives will look to answer right away during normal office hours to assist you in your shopping journey.
Just click on the bottom right red logo on desktop/mobile:
A window will open so that you can start to have a conversation
We also offer a new customer promo code through the live chat platform which you can sign up directly without leaving your browser/window.
Many more changes to come through the year. Stay connected with us on social media for the latest news/offers!
With the upcoming November national lockdown, we have had enquires asking us whether this will affect our current operations.
We will continue to operate as usual, within our normal working hours, with our full workforce active. Do not hesitate to place orders through our website, or contact us directly.
However, it is necessary to announce that there could be issues with our delivery/logistics partners, and so we CANNOT guarantee next day delivery. This occurred during the previous lockdown and unfortunately, enough though we work with several delivery partners, this is an area of operations that is not directly under control.
Therefore, if you require stock during this lockdown period, PLEASE order in advance and give us enough time to allocate your goods for you, to ensure you receive your order in good time.
To stay updated with any further news or developments, please subscribe to our newsletter or connect with us on our social media platforms.
Welcome all new and existing customers to our new YES Group UK website!
We have tried to retain all existing customers account details from our old website, however ALL EXISTING PASSWORDS have been CHANGED.
Please follow the instructions below. We hope that you will be able to successfully login with your existing details, otherwise you will have to create a new online account and input your details again.
You will be temporarily LOCKED OUT of your account if enter your password incorrectly too many times.
If your account information/email account is unavailable please follow the instructions (below) to make a new account.
We hope the transition process is smooth, however, if you come across any issues please let us know. 😊
Customer login info
New customers:
Dear all NEW customers, creating a new account is easier than ever, you just need an email address.
Press “Create an Account” located in the header at the top of every page, and input your chosen email address.
Returning customers:
The FIRST TIME you try to login please follow the instructions below, please remember to use your EXISTING email address.:
Press “Sign In” located in the header at the top of every page
2. Click the option “Lost your Password?” underneath the red “Log In” button
3. Type in your existing email address and click “Reset Password”
4. An email will be sent to your existing email address (if valid) which enables you to reset your password to something of your choosing.
A password reset email will be sent to you from yes@yesgroupuk.com . Please follow the link and on screen instructions to set your new password.
If you can’t locate your password reset email, please make sure to add yes@yesgroupuk.com to your contact list and check your spam/junk folder.
Thanks! We hope to bring you new features and improvements soon! Make sure you stay connected with us for the latest promotions, news and updates
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